FAQ

We have a customer-friendly refund and exchange policy. If you're not satisfied with your purchase, you can return or exchange the item within a specified period. Please check our website for detailed terms and conditions regarding refunds and exchanges.

We offer multiple payment options for your convenience. You can choose between online payments and cash on delivery. Our online payment system is secure and easy to use.

Fairy Fortress is based in Bahawalpur, Pakistan. We offer delivery services to all areas across the country, ensuring our customers can enjoy our products no matter where they are in Pakistan.

Absolutely! We understand that some customers prefer to pay when they receive their items. Cash on delivery is available as a payment option for all our deliveries across Pakistan.

Yes, we have a dedicated customer service team ready to assist you with any questions, concerns, or issues you may have. You can reach out to us through our website, email, or phone.